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Contact CNA Financial Corporation (CNA)

Claims Reporting (please provide the policy number)
Phone: 833-FNOL-CNA (833-366-5262)
Fax: 877-291-2019
Email: ReportClaim@FNOLCNA.com
Website: www.FNOLCNA.com

CNA Customer Support Center for payments 1-877-276-7507

Online payments can be made at www.cna.com click on “pay my bill”

You may mail your check payments to:
CNA Insurance
PO Box 74007619
Chicago, IL 60674-7619

Overnight check payments:
Bank of America Lockbox Services
CNA Insurance 7619
540 W Madison 4^th Floor
Chicago, IL 60661

FREE VISC Webinar: Protecting Your Practice: Mitigating Water Damage

December 19, 2024

Veterinary Insurance Services Company (VISC) in partnership with CNA and Alert Labs invite you to a free presentation on the importance of mitigating water damage in veterinary clinics. Uncontrolled or undetected water in veterinary facilities can lead to more than just property damage—it can disrupt essential care for your patients, impacting your clients during their most urgent times of need. Click here for more information and to register.

Your Veterinary Premises Has Water Damage: How Would You Respond?

May 16, 2024

Water can destroy medical equipment, computer/phone systems, records, and supplies, and may cause significant damage to the walls and floors of your clinic. According to CNA Insurance claims data for veterinary clinics from 2017 to 2022, 21% of all claims have been related to water damage. Continue reading.

A Best Practices Guide to Preventing Employee Slips, Trips, and Falls in Your Veterinary Practice

March 19, 2024

As you navigate the hustle and bustle of your veterinary practice, it’s crucial to address a sometimes silent but significant threat to your daily operations: slips, trips, and falls. These seemingly innocuous incidents can have serious consequences, impacting not only the well-being of your dedicated staff but also the quality of care you provide to your furry patients. Continue reading.

Preparing for Power Loss in an Emergency

January 16, 2024

Weather events, wildfires, and power grid problems can leave your veterinary hospital or clinic without power. This can affect critical operations like diagnostics/lab procedures, surgeries, and life support systems, including heat, air conditioning, refrigeration, security systems, computers, and the internet. Continue reading.

Paws For Preparedness: Safeguarding Your Clinic in an Emergency

November 16, 2023

In the world of veterinary medicine, we are dedicated to providing top-notch care to our animal companions day in and day out. Continue reading.

Slip-and-Fall Prevention

September 19, 2023

In veterinary clinics, a slip or fall can happen to anyone at any time. Slip-and-fall injuries are a rising concern for businesses today, as they can affect workers’ compensation and general liability policies. Continue reading.

Prompt Injury Reporting: A Winning Strategy for All Parties

July 26, 2023

It is important that staff and management know ahead of time what to do when an employee sustains and injury. Prompt injury reporting is essential and provides a number of benefits for the injured worker as well as the practice owner. Read more

Your Policy Is Now at Your Fingertips!

July 10, 2023

You can now access your policy 24/7 through the VISC website or with the VISC app. With just a few clicks, you can now:

Report a claim
View policy documents
Make changes
Print auto ID cards
Request a certificate of insurance

Continue reading for instructions.

Safeguarding Your Veterinary Practice from Water Damage: Mitigation Strategies for Success

May 16, 2023

Water can destroy medical equipment, computer/phone systems, records, and supplies and may cause significant damage to the walls and floors of your clinic. Continue reading.

Communicate with Your New Employees and Keep Them Safe

March 14, 2023

Veterinarians must wear many hats to keep their practices running smoothly. One important aspect of running a successful practice is onboarding new hires. Continue reading.

Helping to Ensure a Safe Driving Program

January 19, 2023

Over the past few years, there has been a steady increase in the number of auto accidents and related fatalities due to risky driving behaviors. Continue reading.

Practice Resilience After Wildfires

July 19, 2022

It was a cool 40 degrees that morning in the foothills of the Sierra Nevada, with sustained winds of 35 mph pouring in from the east across vegetation affected by 200 days of drought. Continue reading.

VISC Provides Supplemental Insurance Through Aflac

June 21, 2022

VISC provides supplemental insurance through Aflac for individuals and groups to help pay benefits major medical insurance doesn’t cover. Continue reading.

Bites and Scratches: Preventing Common and Potentially Severe Injuries

May 17, 2022

Over the past six years, animal bites and scratches have comprised at least 63% of veterinary staff injuries in Preferred Employers Insurance’s (PEI) workers’ compensation program. Continue reading.

Workplace Security

March 17, 2022

Violence encroaches on our lives with increasing frequency. Continue reading.

Establishing Operational Resilience for Your Practice

February 4, 2022

Recent news stories of veterinary clinics and hospitals impacted by wildfires, floods, and the coronavirus pandemic underscore the importance of a holistic operational resilience program for your practice. Read more.

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