When practice owners think about risk management, they often think about insurance. In reality, some of the most effective ways to reduce workers’ compensation injuries and Employment Practices Liability (EPL) claims begin long before an incident occurs. They begin with hiring, onboarding, training, communication, and leadership. A new employee’s first few days set the tone…

In today’s workers’ compensation environment, one principle is universally recognized by insurers, regulators, and risk professionals: early reporting leads to better outcomes. Prompt injury reporting is no longer just a procedural task; it is a strategic practice that directly impacts employee wellbeing, claim costs, and overall operational efficiency. For California veterinary practices, where staff routinely…

One of the most common questions we hear from new insurance applicants at Veterinary Insurance Services Company (VISC) is, “Why do you need all of this information?” It’s a fair question. Insurance applications today are more detailed than ever, especially here in California. Once we hit “submit,” your application doesn’t simply get priced and approved.…

California veterinary practices operate amid an unusually wide range of natural and human caused hazards—including earthquakes, wildfires, floods, chemical exposures, and civil threats—while also managing clinical risks inherent to animal care. A strong Emergency Action Plan (EAP) that integrates Cal/OSHA requirements with veterinary specific best practices protects staff, clients, and patients while ensuring business continuity…

Change in the insurance world can sometimes feel unsettling, especially when it happens without warning. Recently, CNA made the decision to non-renew a number of policies for Veterinary Insurance Services Company (VISC) insureds. We want to emphasize one very important fact: This decision is in no way a reflection on you, your practice, or the…