Home » Customer Service » Contact Preferred Employers Insurance (PEI)

Contact Preferred Employers Insurance (PEI)

Claims Team

Report a Claim: 888.472.9001
MPN & General Claims Inquiries: 866.472.9602
Medical Access Assistant: 888.799.6477
Fax: 619.688.3913
Claim Questions: firstreport@peiwc.com
MPN Questions: mpn@peiwc.com

Policy Services

Phone: 888.472.9001
Fax: 888.472.9876
Email: policyservices@peiwc.com
Safety & Health: safety@peiwc.com

Website: https://www.peiwc.com

Mailing Addresses

General Mailing Address:
PO Box 85478
San Diego, CA 92186-5478

Claims Mailing Address:
PO Box 85838
San Diego, CA 92186-5838

SAFEGUARDING PAWS AND PEOPLE: A Best Practices Guide to Preventing Employee Slips, Trips, and Falls in Your Veterinary Practice

March 19, 2024

As you navigate the hustle and bustle of your veterinary practice, it’s crucial to address a sometimes silent but significant threat to your daily operations: slips, trips, and falls. These seemingly innocuous incidents can have serious consequences, impacting not only the well-being of your dedicated staff but also the quality of care you provide to your furry patients. Continue reading.

Preparing for Power Loss in an Emergency

January 16, 2024

Weather events, wildfires, and power grid problems can leave your veterinary hospital or clinic without power. This can affect critical operations like diagnostics/lab procedures, surgeries, and life support systems, including heat, air conditioning, refrigeration, security systems, computers, and the internet. Continue reading.

Paws For Preparedness: Safeguarding Your Clinic in an Emergency

November 16, 2023

In the world of veterinary medicine, we are dedicated to providing top-notch care to our animal companions day in and day out. Continue reading.

Slip-and-Fall Prevention

September 19, 2023

In veterinary clinics, a slip or fall can happen to anyone at any time. Slip-and-fall injuries are a rising concern for businesses today, as they can affect workers’ compensation and general liability policies. Continue reading.

Prompt Injury Reporting: A Winning Strategy for All Parties

July 26, 2023

It is important that staff and management know ahead of time what to do when an employee sustains and injury. Prompt injury reporting is essential and provides a number of benefits for the injured worker as well as the practice owner. Read more

Your Policy is Now at Your Fingertips!

July 10, 2023

You can now access your policy 24/7 through the VISC website or with the VISC app. With just a few clicks, you can now:

Report a claim
View policy documents
Make changes
Print auto ID cards
Request a certificate of insurance

Continue reading for instructions.

Safeguarding Your Veterinary Practice from Water Damage: Mitigation Strategies for Success

May 16, 2023

Water can destroy medical equipment, computer/phone systems, records, and supplies and may cause significant damage to the walls and floors of your clinic. Continue reading.

Communicate with Your New Employees and Keep Them Safe

March 14, 2023

Veterinarians must wear many hats to keep their practices running smoothly. One important aspect of running a successful practice is onboarding new hires. Continue reading.

Helping to Ensure a Safe Driving Program

January 19, 2023

Over the past few years, there has been a steady increase in the number of auto accidents and related fatalities due to risky driving behaviors. Continue reading.

Practice Resilience After Wildfires

July 19, 2022

It was a cool 40 degrees that morning in the foothills of the Sierra Nevada, with sustained winds of 35 mph pouring in from the east across vegetation affected by 200 days of drought. Continue reading.

VISC Provides Supplemental Insurance Through Aflac

June 21, 2022

VISC provides supplemental insurance through Aflac for individuals and groups to help pay benefits major medical insurance doesn’t cover. Continue reading.

Bites and Scratches: Preventing Common and Potentially Severe Injuries

May 17, 2022

Over the past six years, animal bites and scratches have comprised at least 63% of veterinary staff injuries in Preferred Employers Insurance’s (PEI) workers’ compensation program. Continue reading.

Workplace Security

March 17, 2022

Violence encroaches on our lives with increasing frequency. Continue reading.

Driver Distraction and Cell Phone Use

February 10, 2022

Distracted driving poses a significant risk to every business with employees who drive for company business, even if the vehicles aren’t company-owned. Read more.

PEI’s New Digital Claims Kit for Workers’ Compensation Claims

February 5, 2022

Online assistance with members’ workers’ compensation needs are now a few clicks away. The Digital Claims Kit provided by our association partner, Preferred Employers Insurance, a Berkley company, is a new resource hub for all self-service options when injuries occur within practices. The company’s website, www.peiwc.com , is now enabled with a chat feature to get instant answers to customers’ most frequently asked questions. Practices can also benefit from the company’ new Claims Portal, where it’s now easier for policyholders to find the status of their claims and more. Lastly, the company’s new Claims Reporting Tool makes it easier (and quicker) for practices to submit a claim when workplace injuries occur. These digital enhancements help provide an easier, faster, and more user-friendly experience when accidents happen within a veterinary practice or if questions arise when having to file a claim. Explore what is now available by visiting https://bit.ly/DigitalClaimsToolkit .

Establishing Operational Resilience for Your Practice

February 4, 2022

Recent news stories of veterinary clinics and hospitals impacted by wildfires, floods, and the coronavirus pandemic underscore the importance of a holistic operational resilience program for your practice. Read more.

Customer Service

Claims Team

Policy Services

Mailing Addresses

Protect Your Business & Family